DELIVERIES & RETURNS
Delivery times
Small and medium-sized items are shipped by a carrier (UPS, DHL, etc.) within 2 to 5 working days after confirmation of the Order, subject to the availability of the Product. If one or more items are no longer available without this being indicated in the Product description, the Customer will be informed by email or telephone and LINDELL & Co will proceed with the reimbursement of these items by crediting the card used to pay for the Order or by bank transfer, requesting the Customer's bank details.
The larger items will be sent within a larger timeframe, depending on the information on the product sheet.
Delivery prices
France : 12 € TTC / Europe* : 20 € TTC
* Including Austria, Germany, Belgium, Denmark, Spain, Finland, Greece, Ireland, Italy, Luxembourg, Netherlands, Portugal, United Kingdom and Sweden.
Delivery rest of Europe and outside Europe
Delivery costs are calculated during checkout, depending on the weight and volume of the parcel.
Special orders
We invite you to contact us by email at [email protected] or by telephone on +33 1 43 57 43 42 for all delivery-related requests (express, special instructions, etc.).
Damaged product(s) during transport
For any specific details regarding the conditions of delivery, claim and return, we invite you to read our General terms and conditions of sale.
Each item sent is insured. Please open your parcel while the Mailman is still present.
In the event of a damaged product during transport, please do not accept the package and contact us - we will send you another product immediately (within the limits of available stocks).
If the item is no longer in stock, we will offer you an exchange for another product (equivalent price) or proceed to the refund of the item(s) in question.
Return form
The customer has a legal deadline of fourteen (14) days from the day of receipt of his order to notify LINDELL & co of his intention to return to us all or part of the products ordered and the reason for this return (legal withdrawal or default of compliance).
For any specific details regarding the conditions of delivery, claim and return, we invite you to read our General terms and conditions of sale.